Step into the world of beauty and wellness with Fazia Kausar, the award-winning aesthetician and proud owner of The Radiance Clinic, crowned one of the UK’s Top 10 Home Salons of 2024. Offering a wide range of advanced aesthetics and holistic therapies, Fazia specialises in treatments such as bespoke facials, skin boosters, cupping (Hijama) therapy, massage, and reflexology. Known for introducing Oldham’s first Japanese HeadSpa, she blends expertise with a passion for empowering her clients.
In this inspiring interview, Fazia gets candid about her journey, the philosophy behind her success, and how she’s redefining beauty by focusing on confidence, well-being, and natural radiance.
– Could you share your journey into the world of aesthetics? What inspired you to start The Radiance Clinic?
My journey into aesthetics began with a passion for helping people look and feel their best. I believe beauty and wellness go hand in hand, which inspired me to create The Radiance Clinic, a haven where clients feel pampered, valued, and rejuvenated. My goal has always been to offer personalised treatments that enhance natural beauty while promoting overall well-being.
– Were there any challenges you faced while establishing yourself in the beauty and wellness industry? How did you overcome them?
Like many entrepreneurs, I faced challenges balancing my career with raising my three boys, all with special needs. Managing their needs while pursuing my professional goals required patience, resilience, and careful time management. These experiences taught me the qualities I bring to my work every day.
In the beauty industry, I overcame hurdles by investing in continuous education, prioritising client satisfaction, and creating a welcoming space where clients feel valued. Building strong relationships and maintaining high-quality standards helped establish Radiance Clinic as a trusted name in the community.
– The Radiance Clinic offers Oldham’s first Japanese HeadSpa. Could you tell us about this unique service and what inspired you to introduce it?
The Japanese HeadSpa is a luxurious experience that combines soothing massages, aromatic treatments, and advanced scalp care to promote relaxation and well-being. Inspired by traditional Japanese techniques, I introduced it to The Radiance Clinic to offer something exclusive and therapeutic in Oldham. The feedback from clients has been overwhelmingly positive, as they appreciate the fusion of relaxation and results and a much-needed “me time.”
– How do you stay ahead of trends and incorporate innovative techniques into your services?
Staying ahead of trends requires a commitment to learning and adapting. I regularly attend industry events, training sessions, and workshops to stay updated on the latest advancements in aesthetics and wellness. I also listen closely to my clients’ needs and preferences, which helps me identify trends that resonate with them and what they seek and desire in treatments. By integrating innovative techniques and products, I ensure that my clients receive cutting-edge treatments and blend new techniques with tried-and-tested methods bringing the best quality treatments to my clients and future clients.
– How do you ensure that clients feel comfortable and confident during treatments like Hijama, which might be unfamiliar to some?
Ensuring client comfort and confidence is a top priority at The Radiance Clinic, especially for treatments like Hijama (cupping), which may be unfamiliar. I take time to educate clients about the process, benefits, and aftercare, encouraging questions to ensure they feel fully informed. During the treatment, I check in regularly to ensure their comfort. The clinic’s calm, supportive atmosphere, combined with a hygienic and soothing environment, helps clients feel at ease. Personalised consultations further build trust, ensuring every client feels confident and cared for throughout their experience.
– Are there any common misconceptions about aesthetic treatments that you’d like to address?
A common misconception about aesthetic treatments is that they’re solely for superficial beauty. In reality, many offer therapeutic benefits like improving skin health, relieving stress, and boosting self-esteem. Another myth is that these treatments are unsafe or painful, but with modern technology and expert care, they are safe, effective, and often relaxing.
At Radiance Clinic, I cater to a diverse clientele, proving that beauty and wellness are for everyone.
– Winning the UK Top 10 Home Salon 2024 is a remarkable achievement! How does it feel to be recognised at this level?
Being recognised as one of the UK’s national Top 10 Home Salons in 2024 is an incredible honour and validation of my hard work and dedication. It feels utterly rewarding to know that my commitment to excellence and client satisfaction has been acknowledged at such a prestigious level. This achievement inspires me to continue striving for the highest standards in all that I do. Winning this award is not just a personal milestone but also a reflection of the trust and support of my clients. It’s a moment of pride for me, it motivates me to continue delivering exceptional service and raising the bar even higher.
– What is your philosophy when it comes to beauty and wellness treatments?
My philosophy is that beauty and wellness go hand in hand. True beauty shines when you feel good inside and out, and treatments should enhance natural features rather than mask them. I believe in tailoring each treatment to the individual because everyone is unique, with their own needs and goals. Above all, I aim to empower clients to feel confident and radiant in their own skin.
– What does the future hold for The Radiance Clinic? Are there any exciting plans or projects you can share with us?
The future of ‘The Radiance Clinic’ is incredibly exciting. I am looking to expand my range of services to include even more innovative treatments that align with my holistic approach. I have plans to introduce more advanced aesthetic treatments and wholesome wellness treatments. Additionally, I am exploring opportunities to launch wellness retreats so my current and future clients won’t have to struggle to travel out of their comfort zone for an exceptional retreat and experience.
Ultimately, my vision is for The Radiance Clinic to be a hub where beauty and wellness come together, where I’ll offer transformative experiences for every client and a place to relax, rejuvenate and feel replenished. So, stay tuned for an exciting new business venture I have lined up, It’s coming soon!